Privacy Policy

1. Information We Collect

When you submit a service request or contact us, we may collect:

• Your name, phone number, and email address
• Service address or neighborhood in Brooklyn, NY
• Photos and job description you provide
• Communication details related to your request

2. How We Use Your Information

We use the information you provide to:

• Provide quotes and coordinate services
• Communicate with you about your request
• Share job information with vendors only as needed to provide the requested service
• Improve our services and manage requests

3. Information Sharing

We may share limited request details, contact information, photos, access information, and project-related information with third-party service providers only as reasonably necessary to review, quote, coordinate, schedule, perform, invoice, or document the requested service.

We do not sell personal information.

We may share information when required by law or to protect the rights and safety of our users.

4. Cookies and Analytics

Our website may use cookies and analytics tools to understand how visitors use the site. This may include page views, session data, and general usage patterns. We do not use this data to identify individual users. You can disable cookies in your browser settings.

5. Contact Forms

Information submitted through our contact and request forms is used solely to respond to your inquiry and coordinate services. We do not use form submissions for unsolicited marketing.

6. Data Retention

We retain your information for as long as necessary to fulfill your service request and comply with applicable legal obligations. You may request deletion of your information by contacting us directly.

7. Your Rights

You have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, contact us at [email protected].

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised date.

9. Contact

Questions about this policy? Email us at [email protected].