FAQ — Gexis Projects

Question 1

Do you have an office?

Accepted Answer

We are a service-area business and do not currently operate a public office. We coordinate requests online and serve customers at their homes, apartments, buildings, and commercial spaces in Brooklyn.

Question 2

How do I request service?

Accepted Answer

Submit the request form with your name, contact information, service type, address or neighborhood, and a short description of the job. Photos are helpful for faster quoting.

Question 3

What areas do you serve?

Accepted Answer

We currently focus on Brooklyn, including Park Slope, Williamsburg, DUMBO, Bay Ridge, Flatbush, Bushwick, Bed-Stuy, Crown Heights, Sunset Park, Greenpoint, Carroll Gardens, Fort Greene, Prospect Heights, Canarsie, and nearby neighborhoods.

Question 4

Do you provide same-day service?

Accepted Answer

Same-day or next-day service may be available depending on the job, location, service type, and vendor availability.

Question 5

What services does Gexis Projects coordinate?

Accepted Answer

We coordinate cleaning, deep cleaning, move-in/move-out cleaning, post-construction cleaning, light handyman work, furniture assembly, junk removal, window cleaning, and property service coordination in Brooklyn.

Question 6

Are your prices final?

Accepted Answer

We do not publish fixed prices because every request is different. Final pricing depends on project scope, photos, location, timing, access, labor needs, materials, and vendor availability. We review the scope and provide a custom quote before any work is scheduled.

Question 7

Is there a fee to submit a request?

Accepted Answer

No — submitting a request is completely free. You only pay for the service once a quote is confirmed and you authorize the work.

Question 8

Can I request multiple services at once?

Accepted Answer

Yes. Just describe everything you need in your request and we'll coordinate accordingly.

Question 9

Is Gexis Projects the company doing the work?

Accepted Answer

No. Gexis Projects is a project coordination and vendor matching platform. Work is performed by third-party service providers through our network. Service providers are responsible for their own labor, tools, insurance, licenses, permits, and job performance. Licenses, permits, and insurance requirements vary by project scope and location.

Question 10

Who performs the work?

Accepted Answer

Gexis Projects coordinates requests with available third-party service providers. We match each request with the right provider based on service type, location, and availability. Gexis Projects does not directly perform the work.

Question 11

Are vendors insured?

Accepted Answer

Vendors and service providers working through Gexis Projects are expected to maintain their own insurance coverage, licenses, permits, and certifications where required by law or by the nature of the service. Customers may request proof of insurance before work begins when applicable.

Question 12

Are vendors background checked?

Accepted Answer

Yes. Every vendor in our network goes through a background check before they can take on any job. We also verify trade licenses where required by New York State.

Question 13

How do I join the Gexis Projects vendor network?

Accepted Answer

Fill out the Become a Vendor form on our website. We'll review your application and reach out within 48 hours.

Question 14

What are the requirements to become a vendor?

Accepted Answer

You need to be an independent business or professional, provide accurate business information, maintain insurance where required, hold licenses and permits where required, and communicate clearly and professionally.

Question 15

Is there a fee to join the network?

Accepted Answer

There is no upfront fee to apply. Contact us for details on how coordination works.

Question 16

What kind of jobs can I expect?

Accepted Answer

Jobs vary by service type and season. Cleaning, light handyman, and junk removal requests come in year-round. Move-in/move-out and post-construction cleaning tend to spike around lease turnover season.

Frequently Asked Questions

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